Shipping policy
Shipping Policy – Nooriex
Thank you for shopping with Nooriex. We are committed to delivering your orders quickly and safely across Pakistan.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery times:
- Karachi: 2–4 business days
- Other cities in Pakistan: 3–7 business days
- Remote areas may take slightly longer.
Delivery times may vary due to courier delays, weather conditions, or high order volume.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on selected products or minimum order amounts.
Order Tracking
Once your order is shipped, you may receive a tracking number through SMS, email, or WhatsApp (if available).
Cash on Delivery (COD)
We offer Cash on Delivery services in most areas across Pakistan.
Please ensure:
- Correct address and phone number are provided
- Someone is available to receive the order
Failed Deliveries
If a delivery attempt fails because of:
- Incorrect address
- Unavailable customer
- Unreachable phone number
the order may be cancelled or additional delivery charges may apply.
Damaged or Missing Items
If your package arrives damaged or items are missing, contact us within 24 hours of delivery with:
- Order number
- Photos of the package/product
- Description of the issue
International Shipping
Currently, Nooriex only ships within Pakistan.
Contact Us
For shipping-related questions, contact us at:
Store Name: Nooriex
Email: support@nooriex.com